Cookie Information
Last updated: March 1, 2024
This Cookie Policy explains how Trigona Pet Grooming uses cookies and similar technologies on our website. By using our website, you consent to the use of cookies as described in this policy.
What Are Cookies
Definition
Cookies are small text files that are placed on your computer or mobile device when you visit our website. They allow our website to recognise your device and store some information about your preferences or past actions.
How Cookies Work
- Cookies are stored locally on your device
- They contain a unique identifier and other information
- They help us provide a better user experience
- Most cookies expire after a set period
Types of Cookies We Use
Essential Cookies
These cookies are necessary for our website to function properly and cannot be switched off in our systems.
- Session cookies: Keep you logged in during your visit
- Security cookies: Protect against fraud and security threats
- Functionality cookies: Remember your preferences and settings
Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Analytics cookies: Track website usage and performance
- Error tracking: Help us identify and fix technical issues
- Load balancing: Ensure optimal website performance
Functional Cookies
These cookies enable enhanced functionality and personalisation.
- Preference cookies: Remember your language and region settings
- Form data: Save partially completed forms
- User interface: Remember your display preferences
Targeting/Marketing Cookies
These cookies may be set through our site by our advertising partners to build a profile of your interests.
- Advertising cookies: Show relevant advertisements
- Social media cookies: Enable social sharing features
- Retargeting cookies: Show you our ads on other websites
Third-Party Cookies
Google Analytics
We use Google Analytics to analyse website usage and improve our services. Google Analytics uses cookies to:
- Track visitor behaviour and website performance
- Generate statistical reports
- Help us understand user preferences
Social Media Platforms
When you share content from our website on social media, these platforms may set their own cookies:
- YouTube
Marketing Services
We may use third-party marketing services that set cookies for:
- Email marketing campaigns
- Online advertising
- Customer relationship management
Managing Your Cookie Preferences
Cookie Banner
When you first visit our website, you'll see a cookie banner that allows you to:
- Accept all cookies
- Accept only necessary cookies
- Customise your cookie preferences
Browser Settings
You can also manage cookies through your browser settings:
- Chrome: Settings > Privacy and security > Cookies
- Firefox: Preferences > Privacy & Security
- Safari: Preferences > Privacy
- Edge: Settings > Cookies and site permissions
Opt-Out Links
For specific services, you can opt out directly:
Impact of Disabling Cookies
Essential Cookies
If you disable essential cookies, some parts of our website may not function properly:
- Appointment booking system may not work
- Contact forms may not submit
- Security features may be compromised
Non-Essential Cookies
Disabling non-essential cookies will:
- Reduce personalisation features
- Limit our ability to improve the website
- Show less relevant advertisements
- Affect social media integration
Cookie Security
Data Protection
We ensure that cookies are used securely:
- Cookies are encrypted where necessary
- We don't store sensitive personal information in cookies
- Cookies have appropriate expiration dates
- We regularly review and update our cookie practices
Privacy Compliance
Our cookie practices comply with:
- Australian Privacy Principles
- General Data Protection Regulation (GDPR)
- Other applicable privacy laws
Updates to This Policy
We may update this Cookie Policy from time to time to reflect:
- Changes in our cookie practices
- New features or functionality
- Legal or regulatory requirements
- Industry best practices
When we make significant changes, we will notify you through our cookie banner or by email.
Contact Information
If you have questions about our use of cookies, please contact us:
- Email: [email protected]
- Phone: (03) 9123 4567
- Address: 123 Collins Street, Melbourne VIC 3000, Australia