Our Journey
15 years of passion, growth, and dedication to pet care excellence
The Trigona Story
From a small dream to Melbourne's trusted grooming destination
The Beginning
Sarah Melbourne opens the first Trigona grooming salon in a small shopfront in Carlton. With just two grooming stations and a passion for animal care, the foundation was laid for what would become Melbourne's premier grooming destination.
Expansion & Growth
Word-of-mouth recommendations lead to rapid growth. We expand our team and introduce specialised services including spa treatments and breed-specific styling. Our reputation for gentle, professional care spreads throughout Melbourne.
New Premises
We move to our current state-of-the-art facility on Collins Street. The new space features modern equipment, hydrotherapy baths, and a comfortable waiting area designed with both pets and owners in mind.
Professional Recognition
Trigona receives certification from the Australian Professional Pet Groomers Association. We introduce mobile grooming services and become the first salon in Melbourne to offer live monitoring cameras for anxious pet parents.
Innovation & Technology
During the pandemic, we pioneered contactless booking and pickup services. Implementation of advanced air purification systems and enhanced sanitisation protocols ensures the safest possible environment for all pets.
Present Day
Today, Trigona serves over 5,000 pets annually with a team of 12 certified professionals. We continue to lead Melbourne's grooming industry with innovative services, sustainable practices, and unwavering commitment to animal welfare.
Key Milestones
Celebrating our achievements and impact
Every year, we have the privilege of caring for thousands of beloved pets across Melbourne.
Consistently high ratings reflect our commitment to exceptional service and customer satisfaction.
Fifteen years of continuous service, growth, and dedication to pet grooming excellence.
Our entire team maintains current certifications and continues professional development training.
Our Core Values
Throughout our journey, these fundamental values have guided every decision and shaped our culture of excellence.
Compassionate Care
Every pet deserves gentle, understanding treatment. We approach each grooming session with patience, empathy, and genuine care for your pet's wellbeing.
Safety First
The safety and comfort of every pet in our care is our top priority. We maintain the highest standards of hygiene, equipment maintenance, and handling protocols.
Continuous Learning
The grooming industry constantly evolves, and so do we. Our team regularly attends workshops, conferences, and training sessions to stay current with best practices.
Environmental Responsibility
We're committed to sustainable practices, using eco-friendly products wherever possible and minimising our environmental impact.
Looking Forward
As we continue our journey, we remain committed to innovation, excellence, and expanding our positive impact on the pet community.
Expanded Locations
Plans for additional grooming locations to serve more Melbourne suburbs while maintaining our quality standards.
Advanced Technology
Integration of cutting-edge grooming technology and health monitoring systems for enhanced pet care.
Education Programs
Development of pet owner education workshops and grooming technique seminars for the community.